Japanese Business Meeting
Etiquette (日本)
It is advisable to call 1 - 2 hours prior to a scheduled meeting to confirm that you are on your way.
If you will be late arriving for a meeting then call at least 1 hour in advance to allow the customer to reschedule.
Always arrive 10 minutes early for a meeting, more if the meeting will be with senior executives.
Plan an exact agenda for the meeting - if the Japanese side say the meeting will finish at 4pm then it probably will not be extended because employees and facilities often run on tight schedules.
Wait to be seated in the meeting room because there is a custom regarding which party sits on which physical side of the table .
It is good Japanese business etiquette to take lots of notes - it indicates interest and Japanese are trained during induction to note down everything at meetings.
If you forget a discount that you promised in an early meeting, even a year later the Japanese side will show you the note they made at the time!
If you need a non-disclosure agreement signed send it well in advance of the meeting.
Many companies here do business without written contracts.
If you suddenly slap a non-disclosure agreement on the table at a first meeting, the Japanese side will be embarrassed, probably refuse to sign it until it has been legally reviewed (which can take weeks!) and avoid meeting again.
Don't forget your Japanese business cards!
Japanese Business Meeting Etiquette (日本)
Labels: JAPANESE ETIQUETTE
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