Communicate in assertive manner
1. When you talk, use "I" not "you".
2. Maintain eye contact naturally and comfortable for both of you but don't outstare a person.
3. Keep your body posture alert and confident.
4. Make gestures which give a sense of warmth and openness on your behalf.
5. Mean what you say.
Don't go back on promises or firm statements.
6.Learn to be comfortable with silence and use pauses to main effect to let the other person digest what you have just said.
7.Always know what you want. Keep this goal in mind and don't sway.
8. Always Speak clearly.
9.Don't swear (curse) or talk rudely in tone.
10.If you feel tears or anger coming on, breathe very deeply from the stomach - and pull back in.
11.Do not speak too loud or too soft.
13.Don't blame or resort to whining about another person's behaviour.
14.Express your emotions clearly.
Focus on how you feel rather than saying "you did X, Y, Z."
2. Maintain eye contact naturally and comfortable for both of you but don't outstare a person.
3. Keep your body posture alert and confident.
4. Make gestures which give a sense of warmth and openness on your behalf.
5. Mean what you say.
Don't go back on promises or firm statements.
6.Learn to be comfortable with silence and use pauses to main effect to let the other person digest what you have just said.
7.Always know what you want. Keep this goal in mind and don't sway.
8. Always Speak clearly.
9.Don't swear (curse) or talk rudely in tone.
10.If you feel tears or anger coming on, breathe very deeply from the stomach - and pull back in.
11.Do not speak too loud or too soft.
13.Don't blame or resort to whining about another person's behaviour.
14.Express your emotions clearly.
Focus on how you feel rather than saying "you did X, Y, Z."
0 comments:
Post a Comment